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BBB Accredited Business since
Phone: (630) 968-0783 Fax: (630) 968-8023 747 Ogden Ave, Downers Grove, IL 60515
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Stephens Plumbing & Heating, Inc. are a plumbing and heating company which also installs, maintains, and repairs equipment for residential and commercial customers. Located in Downers Grove, IL, this company serves the western suburbs of Chicago, including Westmont, Hinsdale, Brookfield, Clarendon Hills, Oak Brook, Lisle, Woodridge, Darien, Bolingbrook, Wheaton, Glen Ellyn, Lombard, Villa Park, Burr Ridge, Warrenville, Winfield, Naperville, Countryside, Addison, Aurora, CrestHill, Downers Grove, Indian Head Park, Joliet, La Grange Park, Lockport, Plainfield, Romeoville, Shorewood, St Charles, Westchester, Home Glen, La Grange, Western Springs, Elmhurst, Glendale Heights, Willow Springs, Lemont, Carol Stream, and West Chicago. The company also serves most of DuPage, part of Cook and Will counties. The company has been in business since 1923 and has provided service to over 20,000 customers during its time in business.
This company trains its employees for up to four years before they join the team, and often hires their employees directly after graduation and retains them for the majority of their adult careers. The company maintains a large parts inventory and sells parts for Kohler, American Standard, Grohe, Moen, Delta, Chicago Faucets, and Price Pfister products. This company services, repairs, and installs water heaters, water treatment systems, backflow prevention systems, sump pumps and backup sump pumps, faucets, toilets, garbage disposals, valves, furnaces, heaters, boilers, central air conditioners, electronic air cleaners, humidifiers, and other air quality equipment. The company also repairs gas leaks, fixes leaky valves, performs power rodding, solves low-flow problems by re-piping, and can solve issues of mysterious leaks and drips.
Visit the website for Stephens Plumbing & Heating, Inc. to learn more about the services available from this company, read testimonials from their customers, and contact the company to schedule an appointment.
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A BBB Accredited Business since
BBB has determined that Stephens Plumbing & Heating, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Stephens Plumbing & Heating, Inc include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608
Type of Entity
Business ManagementMr. Tony Claus, President Mr. Matthew Claus, President
Plumbers Bathroom Remodeling Remodeling Services Air conditioning & Heating Contractors - Residential Thermostats Cabinets Countertops Air Purifying & Cleaning Systems & Equipment Boilers - New & Used Humidifying Apparatus Furnace Sales & Service Furnace Cleaning Air Conditioning Contractors & Systems Kitchen & Bath Design Boilers - Repair & Cleaning Heating Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)
747 Ogden Ave
Downers Grove, IL 60515 Directions
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Complaint Trends - Last 3 Years
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BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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