BBB Accredited Business since 08/01/2011
Roto-Rooter Plumbing & Drain ServiceFind a Location
Phone: (312) 222-9091Fax: (630) 543-8540View Additional Phone Numbers1800 Landmeier Rd, Elk Grove Village, IL 60007-2438 Send email to Roto-Rooter Plumbing & Drain ServiceView Additional Web Addresses
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A BBB Accredited Business since 08/01/2011
BBB has determined that Roto-Rooter Plumbing & Drain Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Roto-Rooter Plumbing & Drain Service's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 35 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||5|
|Billing / Collection Issues||4|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||23|
|Total Closed Complaints||35|
Customer Reviews Summary Read customer reviews
5 Customer Reviews Customer Reviews on Roto-Rooter Plumbing & Drain Service
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Chicago Department of Public Health
333 S. State Street
Chicago, IL 60604-3900
Type of Entity
Incorporated: May 1981, ID
Business ManagementPrincipal: Mr. Joe Delauder (General Manager)
Contact InformationMr. Rick Arquilla (President)
Plumbers, Contractors-Water & Sewer
Alternate Business NamesRoto-Rooter, Roto-Rooter Services, Inc., Roto-Rooter Services Company, Inc., Roto-Rooter Services Company
Industry TipsHome Remodeling Contractors
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview