BBB Business Review

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This business is not BBB accredited.

Roselle Plumbing

Additional Locations

Phone: (630) 980-0135 Fax: (630) 980-5635 PO Box 188, Medinah, IL 60157

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Roselle Plumbing include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Roselle Plumbing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 07, 2008 Business started: 05/25/1985 Business started locally: 05/25/1985
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity

Sole Proprietorship

Business Management
Ms. Suzanne Katsiroubas, Office Mgr.
Contact Information
Principal: Ms. Suzanne Katsiroubas, Office Mgr.
Number of Employees


Business Category

Plumbers Plumbing Plan Services Plumbing Drains & Sewer Cleaning Sewer Contractors Sewer Inspection Water Heaters - Repairing Water Main Contractors Garbage Disposal Equipment - Industrial & Commercial Garbage Disposals - Household Plumbing Fixtures, Parts, Supplies - Retail Water Heaters - Dealers Backflow Prevention Devices & Services Contractors-Water & Sewer Sump Pump Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

This business offers the following services:
Water, Sewer, Gas Line, Repair & Replacement
Repair / Replace Plumbing Fixtures, Faucets, Toilets, Kitchen & Bathroom
Power Rodding
Installation Of new water service
Removal & Installation of Hot Water Heaters
Sump Pump Installations
Garbage Disposal Installations
Frozen Water Lines
Battery Back Up Pumps Installations
RPZ Back Flo Prevention Installation & Inspection
24/7 Support


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.