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BBB Accredited Business since

Robert Bair Plumbing, Heating & Air

Phone: (630) 964-1700 Fax: (630) 964-5744 447 Rogers St, Downers Grove, IL 60515 View Additional Email Addresses http://www.robertbair.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Robert Bair Plumbing, Heating & Air meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Robert Bair Plumbing, Heating & Air include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Robert Bair Plumbing, Heating & Air
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 08, 1996 Business started: 07/01/1962 in IL Business started locally: 07/01/1962 Business incorporated 08/31/1978 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
http://www.idph.state.il.us
Phone Number: (312) 814-2608

Type of Entity

Corporation

Business Management
Mr. Robert Bair, President Ms. Darlene Gray, Office Manager Mr. Ryder May, General Manager
Contact Information
Principal: Mr. Robert Bair, President
Customer Contact: Ms. Darlene Gray, Office Manager
Business Category

Plumbing - Contractor Plumbing - Renovation & Repair Plumbing Drains & Sewer Cleaning Sewer Contractors Sewer Inspection Water Heaters - Repairing Water Main Contractors Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Water Heaters - Dealers Water Heater - Tankless Air Conditioning Repair Water Mitigation Heating Equipment & Systems Cleaning & Repair Boilers - New & Used Boilers - Sales & Service Furnace Sales & Service Furnace Cleaning Contractors-Water & Sewer Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Drainage Contractors Sump Pump Contractors Heating Contractors Plumbers Plumbers - Commercial Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Robert Bair Plumbing, Heating & Air sells the following brand(s): Aprilaire, Aquanot, Bradford White, Bryant, Gerber, Grohe, Honeywell, Hydromatic, Insinkerator, Kohler, Liberty, Mitsubishi, Moen, Sloan, Sumpro, Tempstar, Toto, Trane, Weil, Weil-McLain, Zoeller

Robert Bair Plumbing, Heating & Air offers the following product(s): Air Purifiers, Backflow Valves, Battery Back-Up Pumps, Boilers, Central Air Conditioners, De-Humidifiers, Ductless Systems, Ejector Pumps, Faucets, Garbage Disposals, Gas Furnaces, Humidifiers, Humidistats, Programmable Thermostats, Smart Thermostats, Sump Pumps, Thermostats, Toilets, Water Heaters, Water Softners

Method(s) of Payment
Credit Card, Check, Cash and offer financing
Alternate Business Names
Robert Bair Services
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.