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BBB Business Review

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BBB Accredited Business since

Quality Plumbing Services, Inc.

Phone: (847) 259-0200 Fax: (630) 227-0222 View Additional Phone Numbers 310 S. La Londe Avenue , Addison, IL 60101

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Quality Plumbing Services, Inc, is a plumber providing emergency plumbing services and plumbing maintenance to residential and commercial customers. Located in Wood Dale, IL, this company serves the North side of Chicago and the northern and northwestern suburbs of Chicago, including Elgin, Bloomingdale, Campton Hills, Grayslake, Crystal Lake, Vernon Hills, Waukegan, Wheeling, Buffalo Grove, Lombard, Wheaton, Naperville, Downers Grove, Huntley, Wonder Lake, Morton Grove, Libertyville, and Carpentersville. The company's plumbers have over 40 years of experience in the plumbing industry, including residential, commercial, industrial, sewer repairs, and installation. All of these plumbers receive continuing education monthly and receive regular drug testing.

This company is available 24 hours a day, seven days a week, and does not charge extra for weekend appointments. Services available include drain cleaning, sewer cleaning, power rodding, flooded basement remediation, flood control system installation, sump pump installation and repair, ejector pump installation and maintenance, water heater installation and maintenance, sewer video inspections, boiler repairs and installations, and the repair, installation and maintenance of toilets and faucets. Additional residential services include tree root removal and prevention, garbage disposal installation, thawing frozen pipes, gas line installation and repair, and rough-ins and trim-outs. Commercial services include repairing and replacing toilets and urinals, repairing and rodding conductors, locating pipes, dock drains, dock pumps, green restroom facilities, hot water storage tanks, underground line tracing, recirculating lines, expansion tanks, and snow melt system repair and installation.

Visit the website for Quality Plumbing Services, Inc, to view their full list of services, read more about the company's history and capability, and contact the company to schedule a plumbing repair or installation project.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Quality Plumbing Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Quality Plumbing Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 12, 2007 Business started: 07/01/2011 in IL Business started locally: 07/01/2011 Business incorporated 07/05/2011 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity


Business Management
Ms. Diane Brezin, Office Manager Mr. John Schiavone, President Mr. Walter Welker, Vice President
Contact Information
Principal: Ms. Diane Brezin, Office Manager
Business Category

Plumbers Plumbers - Commercial Plumbing Drains & Sewer Cleaning Sewer Contractors Sewer Inspection Sewer Pipe Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Method(s) of Payment
Cash, Check or Credit Card

Customer Review Rating plus BBB Rating Summary

Quality Plumbing Services, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.