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BBB Accredited Business since

Mr. Rooter Plumbing - Cook County

Phone: (847) 519-1122 Fax: (847) 882-3002 View Additional Phone Numbers 980 Remington Rd, Schaumburg, IL 60173 http://www.mrrooter.com


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Description



Mr. Rooter Plumbing of Cook County is a plumber which installs, repairs, and maintains plumbing and sewer equipment for residential and commercial customers. Located in Schaumburg, IL, this company serves Cook County, including Chicago, Hoffman Estates, Arlington Heights, Rolling Meadows, Wheeling, Northbrook, Evanston, Skokie, Niles, Park Ridge, Edison Park, Lincolnwood, Orland Park, Tinley Park, Elk Grove Village, Bartlett, Winnetka, Glenview, Brookfield, La Grange, La Grange Park, Des Plaines, Oak Forest, Orland Park, Chicago Heights, Homewood, Garfield Ridge, Franklin Park, Justice, Chicago Lawn, Inverness, Bellwood, Westchester, and Wheeling. The company has been in business since 1970 and provides service 24 hours a day, seven days a week.

Services provided by this company include the installation, maintenance, and repair of faucets, kitchen sinks, toilets, water softeners, sewer lines, laundry centers, bathroom sinks, bathtubs and showers, water heaters, drain pipes, garbage disposals, backflow prevention, and trenchless sewers. The company also assists with clogged drains, malfunctioning toilets, septic tanks, damaged pipes, floor drains, grease traps, sewers, washer lines, and tree roots damaging pipes. They can perform a video inspection of a drain or a sewer to pinpoint the problem, ensuring that no unnecessary work is performed and that the problem is correctly diagnosed. This company also sells ecologically friendly drain cleaner for use in homes and businesses as well as grease-eating bacteria solutions.

Visit the website for Mr. Rooter Plumbing of Cook County to learn more about the services available from this company, read about sewer and drain repair and service, and contact the company to schedule an appointment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mr. Rooter Plumbing - Cook County meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Mr. Rooter Plumbing - Cook County include:

  • Length of time business has been operating
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Mr. Rooter Plumbing - Cook County
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: July 15, 2009 Business started: 07/15/2009 Business started locally: 07/15/2009 Business incorporated 09/27/2007 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
www.idph.state.il.us
Phone Number: (312) 814-2608

Type of Entity

Corporation

Business Management
Mr. Vinay Rajput, Owner
Contact Information
Principal: Mr. Vinay Rajput, Owner
Business Category

Plumbers Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Mr Rooter Plumbing

Customer Review Rating plus BBB Rating Summary

Mr. Rooter Plumbing - Cook County has received 4.77 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.