BBB Accredited Business since

MasterCraft Plumbing

Phone: (847) 416-6050 26575 W Commerce Dr Unit 608, Volo, IL 60073

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Mastercraft Plumbing is a plumbing company which provides sewer and drain services for residential and commercial customers. This company serves the far northwestern suburbs of Chicago, including Mundelein, Vernon Hills, Island Lake, Port Barrington, Lakemoor, Holiday Hills, Round Lake, Grayslake, North Barrington, Lake Barrington, Hawthorn Woods, Forest Lake, Libertyville, McHenry, Gages Lake, Grandwood Park, Mettawa, Ingleside, Long Lake, Venetian Village, Round Lake Beach, Barrington, Fox River Grove, Cary, Buffalo Grove, Johnsburg, Fox Lake, Pistakee Highlands, and Lake Villa. Services available from this company include sump pump and backup sump pump installation, water heater and tankless water heater installation, backflow certification testing, pipe repair, sewer and drain cleaning, video sewer inspections, sewer line repair and replacement, bathroom and kitchen remodels, plumbing for additions, toilet and faucet repair, maintenance service, and emergency plumbing service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that MasterCraft Plumbing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for MasterCraft Plumbing include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on MasterCraft Plumbing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 27, 2009 Business started: 01/01/2006 Business started locally: 01/01/2006 Business incorporated 07/09/2007 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ryan Harrison, Managing Member Ms. Ewa Harrison, Managing Partner
Contact Information
Principal: Mr. Ryan Harrison, Managing Member
Number of Employees


Business Category

Plumbers Plumbing Plan Services Plumbing - Contractor Plumbing Drains & Sewer Cleaning Sewer Contractors Sewer Inspection Water Heaters - Repairing Bathroom Remodeling Propane Gas Plumbing Water Heaters - Dealers Backflow Testing Backflow Prevention Devices & Services Contractors-Water & Sewer Kitchen Remodeling Sump Pump Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Additional Locations

  • 26575 W Commerce Dr Unit 608

    Volo, IL 60073


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.