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BBB Business Review

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BBB Accredited Business since

Leto Plumbing & Heating, Inc.

Phone: (815) 609-3150 Fax: (815) 609-3160 13717 S Route 30 STE 119, Plainfield, IL 60544

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Leto Plumbing & Heating is a plumber which provides drain and sewer services for residential and customers. This company serves the southwestern suburbs of Chicago, including Joliet, Bolingbrook, Naperville, Crest Hill, Joliet, Romeoville, Oswego, Aurora, Shorewood, Lockport, Montgomery, Minooka, Eola, Yorkville, Woodridge, Bristol, Lemont, Homer Glen, Lisle, Downers Grove, and Warrenville. Services available from this company include power rodding, sump pump and ejector pump sales and service, basement bathroom installation, water softening installation, iron filtration installation, fixture installation, faucet and toilet repair, reverse osmosis units, and kitchen sink and disposal service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Leto Plumbing & Heating, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Leto Plumbing & Heating, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Leto Plumbing & Heating, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 26, 2010 Business started: 01/01/2002 Business started locally: 01/01/2002 Business incorporated 01/22/2002 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity


Business Management
Mr. Richard J. Leto, President
Contact Information
Principal: Mr. Richard J. Leto, President
Number of Employees


Business Category

Plumbers Water Heaters - Repairing Bathroom Remodeling Bathroom Remodeling - Walk-In Tubs Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Water Heaters - Dealers Water Softening & Conditioning Equipment Service & Supplies Contractor - Water Conditioning Water Filtration & Purification Equipment Sump Pump Contractors Heat Pumps Heating Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.