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BBB Business Review

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BBB Accredited Business since

Jim Wagner Plumbing, Inc

Phone: (630) 577-9241 View Additional Phone Numbers 51 Eisenhower Ln S, Lombard, IL 60148 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Jim Wagner Plumbing is a plumbing contractor which provides plumbing and drain services for residential and commercial customers. This company serves the western suburbs of Chicago, including Naperville, Aurora, Downers Grove, Bolingbrook, Woodridge, Wheaton, Darien, Lisle, New Lenox, Carol Stream, Elmhurst, Lemont, Lockport, Lombard, Orland Park, Tinley Park, and West Chicago. Services available from this company include hydrojetting, backflow installation and certification, drain cleaning, faucet replacement and repair, flood control sewer systems, garbage disposal installation and repair, gas line installation and repair, remodeling and alterations, leak detection and repair, repiping, sewer drain cleaning, sump pump installation and repair, toilet installation and repair, and underground sewer replacement.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Jim Wagner Plumbing, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

1 Customer Review on Jim Wagner Plumbing, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: March 17, 2009 Business started: 02/01/2007 in IL Business started locally: 02/01/2007 Business incorporated 01/23/2008 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity


Business Management
Mr. Jim Wagner, Owner
Contact Information
Principal: Mr. Jim Wagner, Owner
Business Category

Plumbers Water Heater - Tankless Contractor - Water Conditioning Pumps - Service & Repair Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Customer Review Rating plus BBB Rating Summary

Jim Wagner Plumbing, Inc has received 4.34 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.