BBB Business Review

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This business is not BBB accredited.

J. Roque Plumbing Specialists

Phone: (312) 829-6165 815 N Milwaukee Ave, Chicago, IL 60642 View Additional Email Addresses http://www.jroque-plumbing.com


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Description

J. Roque Plumbing Specialists is a plumbing company which provides drain and plumbing services for residential and commercial customers. This company serves downtown Chicago and the surrounding areas, including Park Ridge, Evanston, Niles, Skokie, Lincolnwood, Norridge, Harwood Heights, Des Plaines, Morton Grove, Elmwood Park, Rosemont, Schiller Park, River Grove, River Forest, Oak Park, Cicero, Berwyn, Stickney, Forest View, Lyons, Summit, Bensenville, Elk Grove Village, North Riverside, Riverside, and La Grange. Services available from this company include bathroom design, plumbing installation, commercial bathrooms, commercial kitchens, commercial bars, sewer rodding, flood control and sewer repair, sump pump installation and repair, TV sewer and camera inspection, water service, basement crack repair, gas line service, water line service, garbage disposal service, fixture services, and drain repair and cleaning.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for J. Roque Plumbing Specialists include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on J. Roque Plumbing Specialists
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 23, 2002 Business started: 05/01/1997 Business started locally: 05/01/1997 Business incorporated 03/17/1997 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
http://www.idph.state.il.us
Phone Number: (312) 814-2608

Type of Entity

Corporation

Business Management
Mr. Jose Roque, President / Owner
Contact Information
Principal: Mr. Jose Roque, President / Owner
Business Category

Plumbers Plumbing Plan Services Plumbing Drains & Sewer Cleaning Sewer Inspection Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Remodeling Services Sewer Pipe Water & Sewer Line Protection Contractors-Water & Sewer Kitchen Remodeling Contractor - Remodel & Repair Sump Pump Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Jose Roque, Inc. Jroque Plumbing
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.