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Heritage Plumbing Corp

Phone: (847) 885-9800 2112 Stonington Ave, Hoffman Estates, IL 60169

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Heritage Plumbing Corp. is a plumbing contractor which repairs and maintains plumbing and sewer equipment for residential, industrial, and commercial customers. Located in Hoffman Estates, IL, this company serves the northwest suburbs of Chicago, including Schaumburg, South Barrington, Streamwood, Hanover Park, Bartlett, West Dundee, Dundee Township, Carpentersville, Roselle, Medinah, Inverness, Barrington, Palatine, Elk Grove Village, Arlington Heights, Mt Prospect, Elgin, Bloomingdale, Des Plaines, Wheeling, Buffalo Grove, Prospect Heights, Lake Zurich, and Algonquin. The company has been in business since 1969 and is family owned and operated. The company is available for emergency plumbing services 24 hours a day, seven days a week, and does not charge for the trip to the client. Some of their projects have included Asbury Place, Waterfall Glen, Whispering Oaks, Windings of Willow Springs, Waukegan East High School, Eagle Ridge Apartments, Briarwood Office Centers, and The Pointe at Fieldstone.

This company provides full-service plumbing contractor work for commercial, residential, and industrial customers. Services include installation, repair, and maintenance of sinks, toilets, faucets, water heaters, sewer lines, pumps, garbage disposals, and drains, as well as clean-outs, power rodding, backflow certification, flood control, sewer backup repair, frozen pipe repair, sump pump replacements and backup sump pump installations, and bathroom installs. They also perform full contractor work for new constructions and remodeling, such as for schools, office buildings, condominiums, and apartment buildings.

Visit the website for Heritage Plumbing Corp. to learn more about the services available from this company, read testimonials from their customers, and contact the company for plumbing services, including emergency services 24 hours a day, seven days a week.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Heritage Plumbing Corp include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Heritage Plumbing Corp
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 25, 2000 Business started: 11/17/1969 Business started locally: 11/17/1969
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity


Business Management
Mr. James Helfrich, President
Contact Information
Principal: Mr. James Helfrich, President
Business Category

Plumbers Plumbing Drains & Sewer Cleaning Sewer Contractors Sewer Inspection Water Heaters - Repairing Flood Control Equipment Garbage Disposals - Household Pumps - Service & Repair Sewer Pipe Water Heaters - Parts & Supplies Backflow Testing Backflow Prevention Devices & Services Contractors-Water & Sewer Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Additional Locations


    2112 Stonington Ave

    Hoffman Estates, IL 60169


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Heritage Plumbing Corp
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)