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BBB Business Review

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BBB Accredited Business since

HD Plumbing and Heating, Inc.

Phone: (224) 535-8443 Fax: (224) 523-8141 44w104 US Highway 20, Hampshire, IL 60140

BBB Business Reviews may not be reproduced for sales or promotional purposes.


HD Plumbing and Heating, Inc. is a plumber which installs, repairs, and maintains plumbing and heating equipment for commercial and residential customers. Located in Elgin, IL, this company serves the western suburbs of Chicago, including Gilberts, Pingree Grove, South Elgin, Streamwood, Bartlett, Hanover Park, Wayne, West Dundee, Dundee Township, Carpentersville, Campton Hills, St Charles, South Barrington, Hoffman Estates, Schaumburg, Roselle, Bloomingdale, and Hampshire. The company has been in business since 2011 and each technician is licensed, bonded, and insured. This company uses products from Moen, Kohler, Elkay, Bradford White, In Sink Erator, Oatey, Delta, Florestone, Watts, Sterling, Grohe, Zurn, Toto, American Standard, Stave Water Heaters, Navien, Zoeller, and National.

Services provided by this company include drain cleaning and unclogging, sewer rodding, root removal, collapse replacement, video sewer inspection, garbage disposal removal and replacement, whole house plumbing, sink and faucet repair and replacement, water softening, bathroom remodeling, toilet and urinal installation and replacement or repair, water heater (tankless or standard) service and installation, hydronic heat and boilers, overhead water systems, gas piping, sump pumps, battery backup systems, ejector pumps, backflow prevention, and water repiping. Commercial services include underground sanitary, grease interceptor installations, laboratory installations, water heating systems, backflow installations, acid drain and venting systems, sanitary and storm drainage, gas service piping, and lavatory fixtures and piping. The company provides emergency service 24 hours a day, seven days a week.

Visit the website for HD Plumbing and Heating, Inc. to learn more about the services available from this company, read their blog, and contact the company to schedule an appointment.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that HD Plumbing and Heating, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for HD Plumbing and Heating, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on HD Plumbing and Heating, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 04, 2012 Business started: 03/01/2011 Business started locally: 03/01/2011 Business incorporated 10/21/2011 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity


Business Management
Mr. Ismael Delgado, President Mr. Jesus Hernandez, Vice President Ms. Erin Mains, Office Manager
Contact Information
Principal: Mr. Ismael Delgado, President
Business Category

Plumbers Plumbers - Commercial Plumbing - Contractor Water Heaters - Repairing Sump Pump Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.