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Description



H T Strenger, Inc, is a plumber which installs, maintains, and repairs plumbing for residential, commercial, and industrial customers. Located in Lake Bluff, IL, this company serves the northern suburbs of Chicago, including Lake Forest, Highland Park, Great Lakes, Zion, North Chicago, Green Oaks, Waukegan, Gurnee, Libertyville, Mettawa, and Vernon Hills. The company has been in business since 1911.

This company performs plumbing work for both residential and commercial customers, and works on a quarter-hour meter, meaning that customers only pay for how long the plumber was in the house and the parts that were used, not for the full hour of service. Services that this company provides include drain cleaning, rodding, power jetting, frozen pipe thawing, installing and repairing sump pumps and ejector pumps as well as backup battery sump pumps, RPZ backflow installation and certification, sale and installation or repair of water heaters, sale and service of tankless water heaters, sale and installation or repair of garbage disposals, cleaning and repair or replacement of sewer lines, video inspection of sewer lines, sewer lining and directional boring, gas line repair and replacement, valve replacement and repair, and the installation and repair of water filtration and treatment or softeners. The company also installs, repairs, and replaces tubs, faucets, and sinks. This company offers emergency service.

Visit the website for H T Strenger, Inc, to learn more about the company's history and guarantees, read the full list of services available, view the list of products and brands that the company uses, and contact the company to request an appointment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that H T Strenger, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for H T Strenger, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on H T Strenger, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 25, 2003 Business started: 09/01/1911 in IL Business started locally: 09/01/1911 Business incorporated 10/24/2000 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
http://www.idph.state.il.us
Phone Number: (312) 814-2608

Type of Entity

Corporation

Business Management
Mr. Max Bowyer, Owner Mr. Jake Rietschel, Dir. of Operations
Contact Information
Principal: Mr. Max Bowyer, Owner
Business Category

Plumbers Plumbing Drains & Sewer Cleaning Water Heater - Tankless Water Filtration & Purification Equipment Sump Pump Contractors Pipe Line Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Universal Plumbing, Inc.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.