This Business is not BBB Accredited
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Grasser's Plumbing & Heating is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Grasser's Plumbing & Heating's rating include:
- Failure to respond to one complaint filed against business.
Factors that raised Grasser's Plumbing & Heating's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Chicago Department of Public Health
333 S. State Street
Contact InformationPrincipal: Gary E. Grasser (President) John H. Grasser (Vice President) Holly Grasser (Manager)
Plumbers, Appliances - Major - Parts & Supplies, Heating & Air Conditioning, Heating Contractors
Alternate Business NamesGrassers True Value
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