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            Business ProfileGoode Plumbing, LLC

            Plumber
            Revoked BBB accredited business

            Current Alerts For This Business

            Accreditation Revocation:
            On 02/29/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

            6. Address disputes forwarded by BBB quickly and in good faith.

            6A. Provide a response to each complaint that:
            • Is professional,
            • addresses all significant issues raised by the complainant,
            • includes appropriate evidence and documents supporting the business' position, and
            • explains why any relief sought by the complainant cannot or should not be granted.

            Contact Information

            4594 N. Elston Ave

            Chicago, IL 60630-4215

            Visit Website
            (773) 930-3451

            Customer Reviews

            3.46/5

            Average of 13 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            Revoked BBB accredited businessD-

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            4594 N. Elston Ave, Chicago, IL 60630-4215
            BBB File Opened:
            4/9/2008
            Years in Business:
            17
            Business Started:
            9/1/2006
            Business Started Locally:
            9/1/2006
            Business Incorporated:
            1/7/2008
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Goode Plumbing
            • Goode Plumbing Chicago Plumbers
            Business Management
            • Mr. Mike Goode, Owner
            Contact Information

            Principal

            • Mr. Mike Goode, Owner

            Customer Contact

            • Mr. Mike Goode, Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/23/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Goode Plumbing installed our tankless water heater system in June 2020. Last week, the water heater threw an error code and shut down all production of hot water. I contacted Goode the first business day after the water stopped - and they came out the next day, under our membership priority (annual fee paid). When they arrived, the technician said it was because ice was blocking the exhaust vent out and that our only option was ice removal for $1330 or to wait for thaw. We are going on day 10 of no hot water, and 2 emails and 2 calls have gone unanswered from their team. The piping was installed incorrectly causing ice to form on the pipe - and we have been without hot water for a week and a half with no engagement from Goode.
            Read 5 More Complaints

            Customer Reviews

            13 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Pamela P

            10/02/2022

            Sought out Goode plumbing for an issue. A man came and looked at the issue. Took my $60 dollar check after looking at the issue. Cashed it immediately. Never heard from Goode plumbing again. No estimate. Nothing. This is a terrible way to conduct business. Found another plumber. What a waste of time. Shame on you Goode plumbing.
            Read 12 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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