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BBB Business Review

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BBB Accredited Business since

Ford Plumbing

Phone: (847) 550-9452 576 Cortland Dr, Lake Zurich, IL 60047

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Ford Plumbing is a plumbing contractor which provides sewer and drain services for residential customers. This company serves the northwest suburbs of Chicago, including Lake Barrington, Fox River Grove, Hawthorn Woods, Long Grove, Buffalo Grove, Deer Park, Kildeer, Barrington, Inverness, Wheeling, Inverness, Palatine, Arlington Heights, Prospect Heights, Rolling Meadows, Vernon Hills, Mundelein, Barrington Hills, Wauconda, Cary, Island Lake, Carpentersville, Algonquin, Lincolnshire, and Riverwoods. Services available from this company include repairing and replacing faucets, installing bathtubs and toilets, installing sinks, remodeling bathrooms and kitchens, installing battery backup sump pumps, water piping, hot water return line installation, gas piping for fireplaces or stoves and dryers, drain cleaning for showers and sinks, garbage disposal repair and replacement, downspout extensions, sewer cleanout stations, and sump pump installation and drain lines.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ford Plumbing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ford Plumbing include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ford Plumbing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 01/01/1990 Business started locally: 01/01/1990
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity

Sole Proprietorship

Business Management
Mr. John L Ford, Owner
Contact Information
Principal: Mr. John L Ford, Owner
Number of Employees


Business Category

Plumbing - Contractor Water Heaters - Repairing Pipe & Valve Fitters Pipe & Valve Fitters - Gas Pipe Pipe Cutting & Threading Pipe Fittings Garbage Disposals - Household Pumps - Service & Repair Water Heaters - Parts & Supplies Sump Pump Contractors Pipe Hangers Pipe Inspection Pipe Thawing Plumbers Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.