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          Drip Drop Plumbing has 1 locations, listed below.

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            Business ProfileforDrip Drop Plumbing

            Plumber
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/26/2018

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Drip Drop Plumbing is a plumbing contractor that specializes in the following services:

            Drains
            Faucets
            Toilets
            Tubs & Showers
            Garbage Disposals
            Flood Control
            Gas Lines
            Sump Pumps
            Water Filters
            Sewer
            Sewage Ejector Pump
            Water Lines
            Water Heaters


            Products & Services

            Plumbing Contractor, Sump Pump Repair, Water Heater Repair, Tankless Water Heater Install, Sewer Main Install or Replace, Water Heater Install

            Business Details

            BBB File Opened:
            7/3/2008
            Years in Business:
            17
            Business Started:
            8/1/2006
            Business Started Locally:
            8/1/2006
            Business Incorporated:
            6/20/2007
            Accredited Since:
            10/26/2018
            Type of Entity:
            Corporation
            Alternate Business Name
            • Drip Drop Plumbing, Inc.
            • Rodd Squad
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:00 PM
            T:
            8:00 AM - 4:00 PM
            W:
            8:00 AM - 4:00 PM
            Th:
            8:00 AM - 4:00 PM
            F:
            8:00 AM - 4:00 PM
            Sa:
            8:00 AM - 2:00 PM
            Business Management
            • Mr. Ronald Marinelli, President
            Contact Information

            Principal

            • Mr. Ronald Marinelli, President

            Customer Contact

            • Mr. Ronald Marinelli, President
            Additional Contact Information

            Fax Numbers

            • (630) 359-5503
              Other Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/21/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Date of transaction: 6/17/2022 Amount paid $320 The servicer has refused to find a resolution, raised voice on the phone and hung up the phone on me I contacted Drip Drop Plumbing due to a leak on my ceiling. The initial plumber did not spend any time trying to figure out the issue and just decided to put three wax rings around the toilet. The plumber stated everything is good now. After the plumber left, the leak on the ceiling got exponentially worse where the water was dripping from multiple areas and the wet spot got bigger. The leak also got more aggressive. Instead of fixing the leak, Drip Drop made the leak worse and caused more damage on my ceiling. We called Drip Drop plumbing and asked for a different plumber where it took them 3 days for them to send someone different. The plumber did not take time to figure out the problem where my husband kindly asked him to please look. After repeatedly asking him to please check again, the plumber found that there is a crack in the toilet. The plumber specifically stated that we can call for a refund if we are dissatisfied with their service. My husband called Drip Drop today morning where the woman was aggressive and rude. She told us that they are not responsible for the crack of the toilet and that there is nothing that they can do. She could not explain to us why the leak got worse and why there is more damage. She refused to take responsibility of the damage of our ceiling that was caused by the first plumber. Drip Drop failed to provide us their service of fixing the leak and also caused more damage to our ceiling by making the leak worse. I called back to try again to talk with the woman but she continued to raise her voice and hung up the phone on me. We are requesting a full refund for a service that they failed to provide and, instead, made the leaking issue worse.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Barbara K

            01/16/2024

            We have used Drip Drop twice now and were super pleased with their service. Courteous, efficient, and you cant tell they were here once theyre gone. Impressive when you consider that these were toilet problems.

            Drip Drop Plumbing Response

            01/18/2024

            Thanks so much for the review, *******! Please call anytime! - DDP ************

            Local BBB

            BBB of Chicago & Northern Illinois

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