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      Country
          Country

          Find a Location

          DRF Water Heating Solutions has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • DRF Water Heating Solutions

              10242 Bode St Plainfield, IL 60585-2515

              BBB Accredited Business
            • DRF Water Heating Solutions

              138 Valhalla Dr NE Poplar Grove, IL 61065-9287

              BBB Accredited Business
            • DRF Water Heating Solutions

              83 Ambrogio Dr Ste J Gurnee, IL 60031-3381

              BBB Accredited Business
            • DRF Water Heating Solutions

              908 Albion Ave Schaumburg, IL 60193-4551

              BBB Accredited Business
            • DRF Water Heating Solutions

              4921 173rd St Ste 3 Tinley Park, IL 60478-2026

              BBB Accredited Business

            Business ProfileforDRF Water Heating Solutions

            Plumber
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.09/5stars

            Average of 23 Customer Reviews

            Customer Complaints

            14 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/1/2008

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Specializing in water heater installation, DRF Water Heating Solutions offers a variety of plumbing services from professional installation through maintenance and repair of all your plumbing fixtures. 

            Products & Services

            Water Heater Repair, Water Heater Installation, Water Heater Replacement, Plumbing, Irrigation, Water Filtration, Water Heater, Boiler

            Business Details

            This is a multi-location business.

            Find a Location

            DRF Water Heating Solutions has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • DRF Water Heating Solutions

                10242 Bode St Plainfield, IL 60585-2515

                BBB Accredited Business
              • DRF Water Heating Solutions

                138 Valhalla Dr NE Poplar Grove, IL 61065-9287

                BBB Accredited Business
              • DRF Water Heating Solutions

                83 Ambrogio Dr Ste J Gurnee, IL 60031-3381

                BBB Accredited Business
              • DRF Water Heating Solutions

                908 Albion Ave Schaumburg, IL 60193-4551

                BBB Accredited Business
              • DRF Water Heating Solutions

                4921 173rd St Ste 3 Tinley Park, IL 60478-2026

                BBB Accredited Business
              BBB File Opened:
              11/2/2006
              Years in Business:
              20
              Business Started:
              2/20/2004
              Business Started Locally:
              2/20/2004
              Business Incorporated:
              2/20/2004
              Accredited Since:
              3/1/2008
              Type of Entity:
              Corporation
              Alternate Business Name
              • DRF Plumbing & Irrigation Inc
              • Same Day Water Heaters
              • Resource Conservation Solutions
              • 844-TrueHot
              • TrueHot
              • DRF Trusted Property Solutions
              • DRF
              • DRF Trusted Water Solutions
              • DRF Installations, Inc.
              Hours of Operation

              Primary

              M:
              12:00 AM - 12:00 AM
              T:
              12:00 AM - 12:00 AM
              W:
              12:00 AM - 12:00 AM
              Th:
              12:00 AM - 12:00 AM
              F:
              12:00 AM - 12:00 AM
              Sa:
              12:00 AM - 12:00 AM
              Su:
              12:00 AM - 12:00 AM
              Business Management
              • Mr. Scott Henderson, Marketing
              • Mr. Scott Schnurr, President
              • Mr. Dennis Fiddick, Vice President
              Contact Information

              Principal

              • Mr. Scott Henderson, Marketing

              Customer Contact

              • Mr. Scott Henderson, Marketing
              Additional Contact Information

              Fax Numbers

              • (630) 904-7590
                Primary Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

              Customer Complaints

              14 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/10/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              I normally never write bad reviews, but you will understand after you read this. My hot water heater was installed on 12/31/2022 and inspected by the ******************* on 8/16/2023. It failed inspection. I called DRF and they sent a plumber out to fix it, but the plumber wanted over $200 to fix. I was assured by the DRF customer service team that there should be no cost to bring my hot water heater up to code. Today, it's 9/10/2023, almost a month later and after repeated calls and emails to DRF, the management team still hasn't called me and they haven't resolved it. I would never recommend them. They should fix my hot water heater and ****** should stop using them as a subcontracted provider.
              Read More

              Customer Reviews

              23 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Darrell W

              01/25/2024

              BEWARE, BEWARE, BEWARE! I wish I had read the reviews here first as well, I was charged $3100 dollars for a power vent water heater to be installed, which started with Lowes. DRF will not provide you with a written estimate or breakdown of charges only the "package price" so that they are able to easily over charge you. The current price of the 40 gallon power vent water heater at Lowes is $1200, so labor and installation, haul away, was $1900. I should have thought about it a bit longer and cancelled the job but I did not, shame on me. This company has a **** rating on here and many complaints filed against them with the Better Business Bureau. DRF got me this time, but they and Lowes never will again, I hope this review will help someone else and save them from overpaying. Find a local plumber in you area and use them instead. This company is a total ripoff!!

              DRF Water Heating Solutions Response

              02/02/2024

              Thank you for your feedback. As ****** authorized installer, we utilize licensed plumbers and require that all local codes be closely followed. The package pricing quoted includes the water heater, delivery, installation by a licensed plumbing contractor, and haul-away of the old heater. The installation contract is between you and ******, and you accepted the price quote in advance of work commencing. We do offer a 1 Year Best Value Price Guarantee, so if youre able to send us a lower quote for identical services, we will refund the difference.

              Local BBB

              BBB of Chicago & Northern Illinois

              BBB Reports On

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