BBB Accredited Business since

Chicagoland Quality Plumbing, Inc.

Phone: (773) 699-7473 Fax: (773) 417-3501 3101 N Natchez Ave, Chicago, IL 60634 View Additional Email Addresses

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Chicagoland Quality Plumbing is a plumbing company which provides sewer and drain services for residential and commercial customers. This company serves downtown Chicago, including the neighborhoods of Montclare, Dunning, Belmont Cragin, Kelvyn Park, Hermosa, Logan Square, Avondale, Lincoln Square, Austin, Albany Park, Jefferson Park, Wicker Park, Humboldt Park, Ukrainian Village, Portage Park, and Cragin. Services available from this company include backflow testing, drain cleaning, water heater installation, grease trap installation and repair, faucet and fixture installation, dishwasher installation, hydro jetting, gas piping, thawing frozen pipes, water pressure improving, video camera inspection and drain location, and drain unclogging.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Chicagoland Quality Plumbing, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Chicagoland Quality Plumbing, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Chicagoland Quality Plumbing, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 01, 2009 Business started: 07/20/2005 Business started locally: 07/20/2005 Business incorporated 07/28/2005 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity


Business Management
Mr. Edwin Flores, President
Contact Information
Principal: Mr. Edwin Flores, President
Number of Employees


Business Category

Plumbers Plumbers - Commercial Plumbing - Contractor Plumbing Drains & Sewer Cleaning Sewer Contractors Sewer Inspection Water Heaters - Repairing Garbage Disposal Equipment - Industrial & Commercial Water Leak Detection Garbage Disposals - Household Water Heaters - Dealers Backflow Testing Backflow Prevention Devices & Services Sump Pump Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Chicagoland Plumbing, Inc.
Products & Services

Over 20 years of experience serving the Chicagoland metropolitan area - OSHA certified, licensed, bonded, and insured. Commercial and residential plumbing with free estimates. Services include backflow testing, drain cleaning, water heater installation, grease trap installation and repair, faucet and fixture installation, dishwasher installation, hydro jetting, gas piping, thawing frozen pipes, water pressure improving, video camera inspection & drain location, and Power Rodding. Call Today.

Additional Locations

  • 3101 N Natchez Ave

    Chicago, IL 60634 (773) 699-7473


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

4/3/2013 Problems with Product/Service