BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Bishop Plumbing, Inc.

Phone: (630) 983-4840 Fax: (847) 824-2426 View Additional Phone Numbers 975 Rand Road, Des Plaines, IL 60016 http://www.bishopplumbing.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Bishop Plumbing, Inc. include:

  • Failure to respond to 1 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

13 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 4
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 13

Additional Complaint Information

A recent review of BBB complaints has delineated a pattern of consumer allegations against Bishop Plumbing, Inc.

In their complaints, consumers allege that:

Bishop Plumbing, Inc. overcharged for services rendered, many based their claims off marketplace prices at the time of service.

They further claimed the work performed was not done properly and reemerged soon after.

To date we have not heard back from the company regarding the pattern of consumer allegations. The BBB will continue to monitor complaints, but advises any consumer to be aware of this business and the pattern of consumer allegations.

Customer Reviews Summary Read customer reviews

1 Customer Review on Bishop Plumbing, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: June 21, 1991 Business started: 01/10/1921 Business started locally: 01/10/1921
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Chicago Department of Public Health
333 S. State Street, Chicago IL 60604
http://www.cityofchicago.org/Health/
Phone Number: (312) 747-9884

Type of Entity

Corporation

Business Management
Mrs. Kristina Curran, Operations Manager
Contact Information
Principal: Mrs. Kristina Curran, Operations Manager
Business Category

Plumbers Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Bishop Plumbing & HTG Inc

Customer Review Rating plus BBB Rating Summary

Bishop Plumbing, Inc. has received 1.44 out of 5 stars based on 1 Customer Reviews and a BBB Rating of D.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.