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BBB Business Review

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BBB Accredited Business since

Bela Plumbing & Sewer Inc

Additional Locations

Phone: (847) 471-0623 Fax: (630) 599-1362 PO Box 68337, Schaumburg, IL 60168 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Bela Plumbing & Sewer is a plumbing contractor which installs, maintains, and repairs plumbing equipment for residential, industrial, and commercial customers. Located in Schaumburg, IL, this company serves the city of Chicago and the northwest suburbs, including Hoffman Estates, Rolling Meadows, Arlington Heights, Palatine, Des Plaines, Mt Prospect, Prospect Heights, Roselle, Medinah, Bartlett, Streamwood, South Barrington, Hanover Park, Elk Grove Village, Buffalo Grove, Inverness, Bloomingdale, Elgin, South Elgin, Barrington, Deer Park, and Kildeer.

The company has been in business since 2005 and is family owned and operated, with over 20 years of experience in the plumbing industry. This company offers emergency services 24 hours a day, seven days a week, as well as regularly scheduled appointments and maintenance services. When applicable, the company applies fixed rate bids for services, so that the customer is aware of what the price will be for the work before service begins, avoiding surprises about the cost of the work.

Services available from this company include installation and repairs of sump pumps, water heaters, ejector pumps, tubs, sinks, faucets, toilets, battery backup systems, gas lines, and disposals. The company also fixes pipe leaks, thaws frozen pipes, and detects and fixes underground leaks. The company uses and services products from Kohler, Bradfor White, and Zoller, as well as other brands. Their website includes answers to frequently asked questions from customers.

Visit the website for Bela Plumbing & Sewer to learn more about their services, read their frequently asked questions, and contact the company to schedule an appointment for plumbing services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bela Plumbing & Sewer Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Bela Plumbing & Sewer Inc include:

  • Length of time business has been operating
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Bela Plumbing & Sewer Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 21, 2009 Business started: 01/01/2004 in IL Business started locally: 01/01/2004 Business incorporated 11/21/2005 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity


Business Management
Ms. Ashley K Ellis, President
Contact Information
Principal: Ms. Ashley K Ellis, President
Business Category

Plumbers Plumbing Drains & Sewer Cleaning Water Heaters - Repairing Pumps - Service & Repair Sump Pump Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Bela Plumbing & Supply Royal Flush Plumbing & Sewer

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.