Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

A Ability Plumbing Sewerage Co.

Phone: (708) 422-3200 View Additional Phone Numbers 5609 W 79th St, Burbank, IL 60459 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


A Ability Plumbing Sewerage Co. is a plumbing contractor which provides sewer and drain services for residential and commercial customers. This company serves the southwestern suburbs of Chicago, including Hometown, Oak Lawn, Evergreen Park, Hickory Hills, Bridgeview, Justice, Willow Springs, Summit, Forest View, Chicago Ridge, Worth, Palos Hills, Burr Ridge, Indian Head Park, Palos Park, Palos Heights, Merrionette Park, Crestwood, and Stickney. Services available from this company include boiler installation and service, clean-outs, ejector pump installations, sewer jetting, furnace and heater installations, hot water tank installation and service, camera sewer inspections, and plumbing customization.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that A Ability Plumbing Sewerage Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for A Ability Plumbing Sewerage Co. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

2 Customer Reviews on A Ability Plumbing Sewerage Co.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: May 05, 1995 Business started: 01/01/1965 Business started locally: 01/01/1965 Business incorporated 09/16/1991 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity


Business Management
Ms. Dora Koop, Manager Mr. Russ Koop, Owner
Contact Information
Principal: Ms. Dora Koop, Manager
Number of Employees


Business Category

Plumbing - Contractor Plumbing Drains & Sewer Cleaning Water Heaters - Repairing Water Main Contractors Flood Control Equipment Water Heaters - Dealers Water Heater - Tankless Pumps - Service & Repair Water Supply Systems Pumps - Supplies & Parts Water Heaters - Parts & Supplies Water & Sewer Line Protection Backflow Testing Backflow Prevention Devices & Services Sump Pump Contractors Plumbers Plumbers - Commercial Plumbing Plan Services Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Ability Plumbing & Sewerage Company

Customer Review Rating plus BBB Rating Summary

A Ability Plumbing Sewerage Co. has received 3.68 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.