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Find a Location

Radiology Consultants of Rockford has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Radiology Consultants of Rockford

      39020 Eagle Way Chicago, IL 60678-1390

    • Radiology Consultants of Rockford

      1401 E State St Rockford, IL 61104-2315

    • Radiology Consultants of Rockford

      6833 Stalter Dr Ste 201 Rockford, IL 61108-2582

    Business ProfileforRadiology Consultants of Rockford

    Radiology
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Radiology Consultants of Rockford has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Radiology Consultants of Rockford

        39020 Eagle Way Chicago, IL 60678-1390

      • Radiology Consultants of Rockford

        1401 E State St Rockford, IL 61104-2315

      • Radiology Consultants of Rockford

        6833 Stalter Dr Ste 201 Rockford, IL 61108-2582

      Location of This Business
      39020 Eagle Way, Chicago, IL 60678-1390
      BBB File Opened:
      2/23/2006

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/05/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      This third-party vendor is subcontracted buy a hospital for my daughters ER visit. During Covid the filing of insurance was not submitted correctly by the hospital and your vendor. After lots of effort I was able to correct and I assumed this one got fixed at the same time with the rest of the bills. However, it must not have. I tried several times to call the office and the one time I talk to someone in the billing office they hung up on me and refused to give me new information or resubmit to my insurance company. The person I dealt with was so rude on the other end I will never use this company ever again and tell horrible stories about their billing department. I am also filing a complaint with the *************************. They have also sent me to collections (less than $300) , which is currently damaging my credit score, and I expect compensation. Plus, I expect an apology for how the business treated me on the phone.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Donna C

      1 star

      03/04/2024

      Refuses to accept my coverage, even though my insurance contacted them, I am def covered and they still refuse to acknowledge coverage for billing. Contacted KSB in *****, **; where the services were received and was told 'Dont know what to tell ya, we got paid" Are you serious!! Worst service and care ever!! KSB (***** **) and Rockford Radiology! They are harassing me through emails,vte ********** calls. My insurance carrier has contacted them and STILL, they send me threatening collections - I have pulled my care from KSB-Also, I received services at the new ******************* and KSB billed it as KSB Pharmacy- it was a serious health issue and continues to be and they turned it into a stressful situation with shady billing practices. They should be investigated- Horrible customer care at both ********************************************* and Patient Billing at KSB(*****, **). Such shady practices! No help from anyone- so sad when dealing with a serious health issue, to go through this with NO SUPPORT from either.

      Local BBB

      BBB of Chicago & Northern Illinois

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