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BBB Business Review

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BBB Accredited Business since

Bella Baby Photography, Inc

Phone: (888) 455-7826 View Additional Phone Numbers 218 S Main St  Floor 2, Naperville, IL 60540

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Bella Baby Photography, Inc. is a photography company which provides portrait photography of newborns in the hospital, as well as life photography for important moments in a family's life, such as milestone portraits as a baby grows up in the first two years of life, or portraits for expectant mothers. Located in Naperville, IL, this company serves the western suburbs of Chicago, including Woodridge, Bolingbrook, Aurora, Montgomery, Oswego, Warrenville, Lisle, Darien, Burr Ridge, Lemont, Romeoville, Plainfield, Lockport, Downers Grove, Westmont, Willowbrook, Hinsdale, Oak Brook, Oakbrook Terrace, Lombard, Wheaton, Glen Ellyn, Winfield, West Chicago, Villa Park, Glendale Heights, Carol Stream, Elmhurst, Homer Glen, Countryside, and La Grange. The company has been in business since 2007 and is owned by Kelly Billington, who is a self-taught photographer who works with hospitals across the country to offer an alternative to the traditional "mug shot" photography that lacks the personal touch of her portraits.

This company provides hospital portraiture, capturing the first day of a baby's life for posterity using natural light and with the mother and father present. The company also offers life photography, with portraits of expectant mothers, teenagers, families, and children as they progress through the first two or five years of their life. Special packages are available, which can be shot in the customer's home or at a local park, and allow families to create a timeline of a child's life for photo albums, Christmas cards, or mementos.

Visit the website for Bella Baby Photography, Inc. to learn more about the company, read the frequently asked questions, view examples of the company's photography, and contact the company to schedule a photo shoot.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bella Baby Photography, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Bella Baby Photography, Inc include:

  • Length of time business has been operating
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Bella Baby Photography, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 30, 2008 Business started: 05/01/2007 Business started locally: 05/01/2007 Business incorporated 05/10/2007 in IL
Type of Entity


Business Management
Mr. Matt Zwirkoski, Operations Manager
Contact Information
Principal: Mr. Matt Zwirkoski, Operations Manager
Business Category

Photographers - Portrait Photographers Photography Studios, Portrait (NAICS: 541921)

Alternate Business Names
B. Athletic Bella Baby Photography Bella Life at School Bella Life Photography

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.