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BBB Accredited Business since

Clinical Investigation Specialists

Additional Locations

Phone: (847) 599-2492 1800 Nations Drive  Suite 115, Gurnee, IL 60031

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Clinical Investigation Specialists Inc. is a pharmaceutical products research company which investigations drugs and other products before they are released for public use. Located in Gurnee, IL, this company serves the northern suburbs of Chicago, including Waukegan, North Chicago, Lake Bluff, Lake Forest, Libertyville, Vernon Hills, Mundelein, Hawthorn Woods, Gages Lake, Grayslake, Wadsworth, Beach Park, Zion, Winthrop Harbor, Lindenhurst, Round Lake Beach, Round Lake, Park City, Lincolnshire, Fox Lake Hills, Buffalo Grove, Long Grove, Riverwoods, Deerfield, Highland Park, and Highwood. The company has an additional location in Kenosha, Wisconsin.

This company has been in business since 1999 and has a patient population of nearly 78,000 patients. Therapeutic areas for clinical trials include cardiology, pulmonary, allergies and asthma, pediatrics, infertility, gastroenterology, women's health, psychiatry, dermatology, neurosurgery, cardiovascular issues, neurology, hematology, infectious disease, urology, autoimmune disease, rheumatology, endocrinology, cardio renal issues, ophthalmology, analgesic pediatrics, pediatric immunogenicity, orthopedics, oncology, nephrology, and otolaryngology. The company conducts trials for clinical phases 1 through 4 for pharmaceutical and biotechnology companies to ensure that their products and services meet FDA guidelines and are safe and effective. Patients who meet the criteria for their trials can receive free study medical and medical care, while doctors and medical professionals have the benefit of learning how to conduct clinical trials and receive training on the procedures related to the gathering of this kind of data.

Visit the website for Clinical Investigation Specialists Inc. to learn more about the company's background and mission, read about the current and upcoming trials, and contact the company to discuss participating in a trial.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Clinical Investigation Specialists meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Clinical Investigation Specialists include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Clinical Investigation Specialists
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 06, 2010 Business started: 01/02/1999 in IL Business started locally: 01/02/1999 Business incorporated 09/07/2000 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Dr. Eva Agaiby, President
Contact Information
Principal: Dr. Eva Agaiby, President
Business Category

Pharmaceutical Products - Research Diabetes Services & Supplies Research and Development in the Physical, Engineering, and Life Sciences (except Biotechnology) (NAICS: 541712)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.