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BBB Business Review

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BBB Accredited Business since

Critter Care Pet Sitting

Phone: (708) 358-8822 PO Box 1666, Oak Park, IL 60304 http://www.crittercarepetsitting.biz View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Critter Care Pet Sitting is a pet sitting company which provides pet and house care services for individuals going on vacation or spending long hours away from the house while at work. This company serves Oak Park, River Forest, Forest Park, Berwyn, and parts of Cicero and Chicago, with customers advised to call for availability. Services available include midday daily dog walks to provide dogs with exercise and toilet breaks, pet taxi services to transport animals to the vet or the groomer, and vacation care, which includes feeding and fresh water, dog walking, playtime, cage cleaning, and cleaning up any accidents. Vacation services include watering house plants and feeding any fish. Services can also include house sitting, such as house plant care, bringing in mail and newspapers, and adjusting lights and window covers.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Critter Care Pet Sitting meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Critter Care Pet Sitting include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Critter Care Pet Sitting
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 11/01/2002 Business started locally: 11/01/2002
Type of Entity

Sole Proprietorship

Business Management
Ms. Elinor Chapman, Owner
Contact Information
Principal: Ms. Elinor Chapman, Owner
Business Category

Pet Sitting Services Pet Exercising Service Pet Care (except Veterinary) Services (NAICS: 812910)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.