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BBB Accredited Business since 08/01/2004

PTZ Insurance Agency, Ltd.

Phone: (866) 275-7387Fax: (866) 368-7387View Additional Phone Numbers3315 Algonquin Rd Ste 450, Rolling MeadowsIL 60008-3254 Send email to PTZ Insurance Agency, Ltd.View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 08/01/2004

BBB has determined that PTZ Insurance Agency, Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered PTZ Insurance Agency, Ltd.'s rating include:

  • 85 complaints filed against business

Factors that raised PTZ Insurance Agency, Ltd.'s rating include:

  • Length of time business has been operating.
  • Response to 85 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

85 complaints closed with BBB in last 3 years | 24 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Billing / Collection Issues4
Delivery Issues1
Problems with Product / Service77
Guarantee / Warranty Issues0
Total Closed Complaints 85

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on PTZ Insurance Agency, Ltd.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 12/24/2001Business started: 05/01/2001New Owner Date: 05/01/2001
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity

Corporation

Incorporated: February 2001, IL

Contact Information
Principal: Mr. John Warden (Vice President)Customer Contact: Ms. Joanne Feather (Director of Administration)Ms. Larissa Melik (Manager-Billing,Cancellations,Customer Service)Mr. E. Mark Warren (President & CEO)
Business Category

Pet Health Plans, Insurance Services, Insurance - Health, Insurance Companies

Products & Services

This company offers pet insurance, microchip data registry and management software for shelters, and electronic claims processing software for clinics.

Alternate Business Names
24PW Pet Insurance Programs, PetCare Pet Insurance Programs, PTZ Insurance Brokers Ltd, ShelterCare Pet Insurance Programs, Pethealth Inc., ShelterCare Insurance, 24 PetWatch, PetHealth Services (USA) Inc., Quick Care Pet Insurance, PTZ Insurance Agency,(Brokers) Ltd., Alumnipets, Covermewithcare, Creditunionpets, Goodsampets, Insuremypets, Petsurance, TenantCare, Unionpluspets, PetCarePals, PawsConnect.com
Industry Tips
Contracts

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.