BBB Accredited Business since 08/01/2004
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A BBB Accredited Business since 08/01/2004
BBB has determined that PTZ Insurance Agency, Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered PTZ Insurance Agency, Ltd.'s rating include:
- 85 complaints filed against business
Factors that raised PTZ Insurance Agency, Ltd.'s rating include:
- Length of time business has been operating.
- Response to 85 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Billing / Collection Issues||4|
|Problems with Product / Service||77|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||85|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on PTZ Insurance Agency, Ltd.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Incorporated: February 2001, IL
Contact InformationPrincipal: Mr. John Warden (Vice President)Customer Contact: Ms. Joanne Feather (Director of Administration)Ms. Larissa Melik (Manager-Billing,Cancellations,Customer Service)Mr. E. Mark Warren (President & CEO)
Pet Health Plans, Insurance Services, Insurance - Health, Insurance Companies
Products & Services
This company offers pet insurance, microchip data registry and management software for shelters, and electronic claims processing software for clinics.