Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Just Grooming, Inc.

Phone: (847) 433-5293 800 Sheridan Rd, Highwood, IL 60040 http://www.just-grooming.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description



Just Grooming, Inc, is a pet groomer that provides a variety of beauty services for both large and small dogs. Located in Highwood, IL, this company serves Chicago's North Shore, including Highland Park, Lake Forest, Fort Sheridan, and Lake Bluff. The company was founded in 2003 and focuses on offering a stress-free and pet-friendly environment for dogs by using products and equipment that facilitate comfort and acclimatization. Owner Lizbeth Avellaneda has over 20 years of experience in pet grooming and opened several grooming parlors and dog spas in her native Colombia before entering the United States.

This company offers full-service pet grooming to all sizes of dogs, from Chihuahuas to Saint Bernards and every size in between, with equipment, products, and techniques adjusted to the size and needs of each specific dog. Services provided include breed-specific cuts (including for poodles, terriers, and other long-hair dogs), baths, brushings, nail clipping, teeth cleaning, and gland pressing. Gland pressing is a procedure necessary when a dog's scent glands are not being regularly expressed, and involves releasing the fluid that has built up inside the gland through the small openings on the gland, allowing it to empty and removing the pressure. Customers can request that their dog use the same groomer each time to build a rapport with the groomer and decrease stress.

Visit the website for Just Grooming, Inc, to learn more about the company's mission and purpose, read testimonials from their customers, and contact the company to schedule an appointment for dog beautification.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Just Grooming, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Just Grooming, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Just Grooming, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 04, 2011 Business started: 04/14/2003 Business started locally: 04/14/2003 Business incorporated 02/20/2003 in IL
Type of Entity

Corporation

Business Management
Ms. Lizbeth Avellaneda, President
Contact Information
Principal: Ms. Lizbeth Avellaneda, President
Business Category

Pet Grooming Pet Services Pet Care (except Veterinary) Services (NAICS: 812910)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.