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BBB Accredited Business since

Baxter & Beasley

Phone: (847) 358-9663 Fax: (847) 358-6651 313 W Colfax St, Palatine, IL 60067 View Additional Email Addresses http://baxterandbeasley.com/


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Baxter & Beasley is a canine daycare facility which provides boarding, training, and pet grooming for dogs. This company serves the northwest suburbs of Chicago, including Deer Park, Kildeer, Rolling Meadows, Arlington Heights, Long Grove, Buffalo Grove, Forest Lake, Hawthorn Woods, Inverness, Barrington, Hoffman Estates, South Barrington, Schaumburg, Prospect Heights, Mt Prospect, Elk Grove Village, Wheeling, Roselle, and Medinah. Services available from this company include doggie daycare, dog vacation boarding, dog training, and grooming.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Baxter & Beasley meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Baxter & Beasley include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Baxter & Beasley
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3

Additional Information

BBB file opened: January 23, 2012 Business started: 05/23/2007 Business started locally: 05/23/2007 Business incorporated 05/23/2007 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Agriculture
100 W Randolph St, Ste 10-700, Chicago IL 60601
http://www.agr.state.il.us
Phone Number: (800) 582-0468

Type of Entity

Corporation

Business Management
Mr. Michael Daidine, Owner Sharon Daidone, Co-Owner
Contact Information
Principal: Mr. Michael Daidine, Owner
Business Category

Pet Grooming Pet Training Pet Sitting Services Pet Day Care Pet Services Pet Boarding - Dogs Pet Exercising Service Pet Care (except Veterinary) Services (NAICS: 812910)

Alternate Business Names
Baxter and Beasley Doggie Day Care

Customer Review Rating plus BBB Rating Summary

Baxter & Beasley has received 4.56 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.