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The Green Pet Shop is a pet product manufacturer which sells eco-friendly pet supplies and healthcare products.



BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Green Pet Shop meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Green Pet Shop
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 02, 2012 Business started: 11/23/2009 Business started locally: 11/23/2009 Business incorporated 11/23/2009 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Alex Gavas, Office Manager Mr. Brian Frazier Wright, Vice President Mr. Larry Wright, President
Contact Information
Principal: Ms. Alex Gavas, Office Manager
Business Category

Pet Foods - Wholesale & Manufacturers Pet Supplies & Foods - Retail Pet Clothing Designer Online Retailer Organic/Green Products Dog and Cat Food Manufacturing (NAICS: 311111)

Service Area
This company serves a national customer base as well as customers throughout the Chicagoland area, including in Schaumburg, Naperville, Joliet, Aurora, Highland Park, Arlington Heights, Des Plaines, Mt Prospect, Rolling Meadows, Evanston, Skokie, Lake Forest, Gurnee, Niles, Lincolnwood, Park Ridge, Berwyn, Cicero, Brookfield, Rockford, Riverwoods, Buffalo Grove, Northbrook, Northfield, Wheeling, Elk Grove Village, Crystal Lake, Glenview, Kenilworth, Wilmette, Rosemont, Bensenville, Schiller Park, and River Grove.
Products & Services

Products available from this company include heating and cooling pads, bamboo food and water bowls, waste bags, eco-friendly grooming products such as soap and shampoos, and cleaning produts.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.