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BBB Accredited Business since

Jones Naturals, LLC

Phone: (815) 316-6635 Fax: (815) 874-6935 4960 28th Ave., Rockford, IL 61109 View Additional Email Addresses View Additional Web Addresses

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Jones Natural Chews Co is a wholesale pet foods manufacturer which sells natural dog treats. Located in Rockford, IL, this company serves the Rockford metropolitan area, including Machesny Park, Loves Park, Beloit, South Beloit, Roscoe, Pecatonica, Rockton, Poplar Grove, Belvidere, Freeport, Mt Morris, and Byron. The company also ships its treats out to stores regionally and nationally. The company has been in business for over 15 years but has its roots in over sixteen decades of butchers and meat cutters. The company is family owned and operated and donates some of its proceeds to animal sanctuaries and other animal charities.

This company creates dog treats out of natural animal products and has dog treats and chews for all sizes of dogs and all types of 'chewers'. The products are tested out on dogs of all types of breeds and sizes are care carefully tested for quality control, including the elimination of moisture and bacteria to allow them to be safely handled and used for dogs. Products include beef knuckles, lamb products, pork products, jerky and sausage, chicken products, pig knee caps, and variety packs that have different selections of animal products. Their website includes a page that assists dog owners in selecting the right product for the size and type of dog they own. Jones Natural Chews also sells Christmas products and 'candy boxes' for special treats.

Visit the website for Jones Natural Chews Co to learn more about the company's history, read staff biographies, and view their inventory of all-natural animal product chews for dogs.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Jones Naturals, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Jones Naturals, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 21, 2003 Business started: 01/01/1992 in IL Business started locally: 01/01/1992 Business incorporated 01/04/1996 in IL
Type of Entity


Business Management
Ms. Laura Herr, Treasurer Mr. Darren Jones, Vice President Mr. Dean Jones, Vice President Ms. Cassandra Villarreal, Label Specialist
Contact Information
Principal: Ms. Laura Herr, Treasurer
Customer Contact: Ms. Cassandra Villarreal, Label Specialist
Business Category

Pet Foods - Wholesale & Manufacturers Pet Supplies & Foods - Retail Pet Supplies & Foods - Wholesale Dog and Cat Food Manufacturing (NAICS: 311111)

Alternate Business Names
Jones Natural Chews Co

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.