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BBB Accredited Business since

Total Pest Control

Phone: (773) 338-3918 Fax: (773) 338-3918 7501 N Damen Ave   # B1, Chicago, IL 60645

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Total Pest Control is a pest control service company which exterminates pests and wildlife for commercial and residential customers. Located in Chicago, IL, this company serves downtown Chicago and surrounding areas, including Berwyn, Cicero, Lombard, Brookfield, Evanston, Skokie, Wilmette, Lisle, Lemont, Hinsdale, Edison Park, Stickney, Lyons, Evergreen Park, Oak Lawn, Norwood Park, Park Ridge, Elmwood Park, Park Ridge, Niles, Blue Island, Morton Grove, Norridge, Montclare, and Dunning. The company has been in business for over 25 years and is open 7 days a week to ensure that residents of Chicago always have access to pest control whenever necessary. Same day service is generally available as well, and there are no contracts required. The company also uses environmentally safe products to ensure that pets and children are not harmed in the process of getting rid of pests.

This company provides insect extermination, termite control, bed bug extermination, rodent control, wildlife control, pest control programs, and bee and wasp removal. Insects removed by this company include ants, fleas, cockroaches, spiders, and bees and wasps. For termites, the company uses liquid barriers, baits, and subterranean treatments. With bed bugs, the company provides detection, treatment consultations, and extermination. Total Pest Control exterminates and prevents infestations of mice and rats, as well as wildlife such as squirrels, opossums, and raccoons, helping to find places where they are entering the home and discouraging them from nesting. They provide pest control programs for residential and commercial customers to ensure that pests get out and stay out for good.

Visit the website for Total Pest Control to learn more about the company, read about their specific extermination programs for each of the types of pests treated, and contact the company for a consultation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Total Pest Control meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Total Pest Control include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Total Pest Control
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 02, 2011 Business started: 01/01/2006 Business started locally: 01/01/2006 Business incorporated 08/02/1982 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity

Sole Proprietorship

Business Management
Mr. Andrayll Smith, Chief Executive Officer
Contact Information
Principal: Mr. Andrayll Smith, Chief Executive Officer
Business Category

Pest Control Services Exterminating and Pest Control Services (NAICS: 561710)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.