BBB Accredited Business since

Terminix International-Elmhurst

Additional Locations

Phone: (630) 834-8066 Fax: (630) 834-7791 655 W. Grand Ave., #150, Elmhurst, IL 60126

Click for BBB Rating on Terminix International-Elmhurst

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Terminix International-Elmhurst meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Terminix International-Elmhurst. BBB of the Mid-South has the full report as that BBB handles all complaints for Terminix International-Elmhurst.

Additional Information

BBB file opened: January 02, 1949 Business started: 01/01/1927 Business started locally: 01/01/1927
Type of Entity


Business Management
Mr. Andrew Callaghan, Branch Manager Mr. Thomas Brackett, President Stephen Good, V.P. Sales & Marketing Nikita Redmond, Complaint Contact
Contact Information
Principal: Mr. Andrew Callaghan, Branch Manager
Customer Contact: Nikita Redmond, Complaint Contact
Number of Employees


Business Category

Pest Control Services Termite Control Contractor - Insulation Exterminating and Pest Control Services (NAICS: 561710)

Alternate Business Names
Terminix Terminix International Co., L.P. Terminix Pest Control
Products & Services

This company offers termite and pest control services for residences and commercial enterprises. The company also offers franchise opportunities. The company has over 400 locations nationally, which may be either independently owned or company-owned.

Additional Locations

  • 655 W. Grand Ave., #150

    Elmhurst, IL 60126


    860 Ridge Lake Blvd.

    Memphis, TN 38120


    P.O. Box 17036

    Memphis, TN 38187


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.