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BBB Business Review

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BBB Accredited Business since

Oak Park Fitness Trainer

Additional Locations

Phone: (708) 689-9028 View Additional Phone Numbers 117 W. Harrison St.  Ste. B, Oak Park, IL 60302 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Oak Park Fitness Trainer is a boutique fitness studio which offers personalized fitness sessions, group fitness to individuals seeking assistance reaching their fitness goals. This company serves the western suburbs of Chicago, including Forest Park, Berwyn, Cicero, North Riverside, Riverside, Melrose Park, River Grove, Norridge. Services available from this company include personal training, fitness classes, meal delivery services, private cooking, cooking and healthy eating classes, and live workouts available from any mobile device.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Oak Park Fitness Trainer meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Oak Park Fitness Trainer include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Oak Park Fitness Trainer
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: December 06, 2011 Business started: 01/01/2009 in IL Business started locally: 01/01/2009
Type of Entity

Sole Proprietorship

Business Management
Mr. Tommaso Sanna, Owner
Contact Information
Principal: Mr. Tommaso Sanna, Owner
Business Category

Personal Trainers Health & Wellness Motivational & Self Improvement Training Training Programs Personal Chef Meal Preparation Service Exercise & Physical Fitness Programs All Other Personal Services (NAICS: 812990)

Products & Services

Oak Park Fitness Trainer sells the following brand(s):

Method(s) of Payment
All major credit cards, Pay Pal, and Bitcoin. Personal Checks, Money orders.
Refund and Exchange Policy
We offer a free consultation. Paid Sessions are not refundable once the appointment is made and a minimum of 12 hours is given to cancel and reschedule the visit. Clients that purchase a more than 12 workouts at the time we refund the remaining sessions that have not been used within a 12 month period. Sessions are transferable to friends or family within the 12 month period.

Customer Review Rating plus BBB Rating Summary

Oak Park Fitness Trainer has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.