BBB Accredited Business sinceAdditional Locations
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A simple, automated and responsive payroll service for small businesses, households and accountants.
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A BBB Accredited Business since
BBB has determined that SurePayroll, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for SurePayroll, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 69 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||25|
|Total Closed Complaints||69|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||20|
Type of Entity
Business ManagementMr. Stefan Schumacher, Digital Communications Manager Mr. John Cumbee, Director of Finance and Strategic Development Mr. Andy Roe, General Manager
Related BusinessesSuntrust Online Payroll
Payroll Service Payroll Services (NAICS: 541214)
Alternate Business NamesBusiness Online Payroll RunPayroll
SurePayroll, Inc. has requested that consumers reach out to them before filing a BBB complaint. Please contact Lori Bolas at LoriAnn.Bolas@surepayroll.com or 847-676-8420 ext. 7248.
Products & Services
Online payroll services for small businesses.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview