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      Country
          Country

          Find a Location

          Paylocity Corporation has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforPaylocity Corporation

            Payroll Services
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1.41/5stars

            Average of 29 Customer Reviews

            Customer Complaints

            73 complaints closed in last 3 years

            33 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/1/2013

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Paylocity Corporation is a cloud-based payroll and HCM software designed for small, medium, and large businesses.

            Products & Services

            Cloud-Based Payroll, HCM (Human Capital Management) Solutions, Web Pay (Payroll + HR), Web Time (Time & Attendance), Web Benefits (Online Benefits Enrollment)

            Business Details

            This is a multi-location business.

            Find a Location

            Paylocity Corporation has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              5/1/2001
              Years in Business:
              25
              Business Started:
              5/6/1998
              Business Incorporated:
              5/6/1998
              Accredited Since:
              4/1/2013
              Type of Entity:
              Corporation
              Hours of Operation

              Primary

              M:
              7:00 AM - 7:00 PM
              T:
              7:00 AM - 7:00 PM
              W:
              7:00 AM - 7:00 PM
              Th:
              7:00 AM - 7:00 PM
              F:
              7:00 AM - 7:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Steve Beauchamp, President & CEO
              Contact Information

              Principal

              • Mr. Steve Beauchamp, President & CEO
              Additional Contact Information

              Fax Numbers

              • (847) 956-1926
                Primary Fax

              Phone Numbers

              Customer Complaints

              73 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/27/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              On There websites, states that an employee can edit and update their profile information. However, when I login, there is no access point to do that. When I called, they didn't have support for the employee section or any helpful information to help the employee. Everything is client-based. The website is displaying fraudulent information and no support for the employee section.
              Read More

              Customer Reviews

              29 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Stephanie S

              1 star

              02/13/2024

              Very unfortunate experience with Paylocity especially with the service level we received. We implemented in 2021 and as of today, February 13, **** we are still dealing with a tax issue they created when we went through implementation. I have reached out numerous times only to be told "our tax team is working on it". There is no one to escalate to for issues like these. This is one of MANY issues I had with Paylocity during our time with them. Not only could we not do open enrollment in their platform the first year we were with them due to a lack of communication on their part, but the second year we were told if anyone wanted to just "look" at their benefits in the portal during open enrollment, they would be required to complete open enrollment or their benefits would end at the close of the ** session. This is just a couple of the many issues we experienced while with them. We had so many negative experiences with Paylocity, if I could give them less than a 1 I would. I highly recommend avoiding Paylocity and finding another platform!

              Paylocity Corporation Response

              02/14/2024

              Hello *********, I appreciate the feedback and clarity with your experience. I will ensure this feedback is reviewed by my leadership team for improvements in the future. If you have any questions, please reach out to Paylocity. Thanks,

              Local BBB

              BBB of Chicago & Northern Illinois

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