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BBB Accredited Business since


Additional Locations

Phone: (847) 718-2000 Fax: (847) 439-9082 View Additional Phone Numbers 100 Northwest Point Blvd, Elk Grove Village, IL 60007

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ADP is a payroll service for small to large businesses that also provides management services for human resources and benefits. This company is located in Elk Grove Village, IL, and serves the north-western Chicago suburbs including Schaumburg, Hoffman Estates, Bartlett, Streamwood, Sutton, South Barrington, Barrington, Mt Prospect, Arlington Heights, Rolling Meadows, Palatine, Des Plaines, Prospect Heights, Park Ridge, Niles, Morton Grove, Golf, Glenview, Northfield, Bensenville, Franklin Park, Skokie, Carol Stream, and Elmhurst. This business offers payroll services including human capital management, talent management, HR management, health care reform management, and benefits administration.

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that A D P meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for A D P. BBB Serving New Jersey has the full report as that BBB handles all complaints for A D P.

Additional Information

BBB file opened: June 23, 1998 Business started: 06/01/1949 Business started locally: 06/01/1949
Business Management
Ms. Jan Breyne, Division Vice President Service, Major Accounts HR and Benefits Service Center Bethany Kemp
Contact Information
Principal: Ms. Jan Breyne, Division Vice President Service, Major Accounts HR and Benefits Service Center
Business Category

Payroll Service Business Services - General Business Forms & Systems Business Consultants Business Communication Consultant Management Consultants Payroll Services (NAICS: 541214)

Alternate Business Names
Automated Data Processing - ADP
Products & Services

This company offers employer services outsourcing.

Additional Locations

  • 100 Northwest Point Blvd

    Elk Grove Village, IL 60007 (800) 225-5237

  • 1431 Opus Place, Suite 500

    Downers Grove, IL 60515


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

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