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USA PayDayLoan.com

Phone: (866) 442-7710

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Customer Complaints Summary

11 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Delivery Issues1
Problems with Product / Service7
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints11

Complaint Breakdown by Resolution

Complaint Resolution Log (11)BBB Closure Definitions
12/09/2014Delivery Issues | Read Complaint Details
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Complaint
I had to get the money pay and give them the numbers so they can take my money,800.dallors is what they owe me

Desired Settlement
Pay back all my money

12/17/2013Problems with Product / Service | Read Complaint Details
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Complaint
This Company contacted me to provide me with a loan, they informed me I needed to show good faith by giving them a prepaid credit card loaded with the amount equal to what my monthly payments would be ($180.00). They stated after receiving the card they would wire $2180.00 into my checking account within an hour. I called them back with the reload # of a vanilla reload pak with 180.00 loaded onto it. I never received the wire. I called them back the next day and they stated that $4 of my $180 was taken out for processing fees and that I needed to get them another $180 in order to get the money wired into my account. I refused to send them another $180 and asked them to refund my $180. The person I spoke with was **** ****** He told me they have a $400 cancellation fee and they will be deducting that from my checking account. He said his Company was based out of ***** ******* yet his phone # is from ******** ***
Product_Or_Service: Loan
Order_Number: Ink
Account_Number: Ink

Desired Settlement
I would like a full refund of my $180.00

07/04/2014Problems with Product / Service
09/16/2013Problems with Product / Service
08/20/2013Problems with Product / Service
Page 1 of 2
02/27/2014Problems with Product / Service | Read Complaint Details
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Complaint
04/27/2014 They called me at after 4:00 yesterday afternoon saying that i was approve upto $10,000. I said i don't need $10,000 all i need is $1,000 he said ok your monthly payment is $155 a month i said that, that was too high he said i much can you pay $110 a month he said ok he ask me what dated i can make the payment i said on the 28th of each month. He told me to go an purchase a moneypak green card and put $99 on the card for verification fee after you put the money on their we would will put the $1,000 on the card in 20mins. He was asking my business asking me what am i going to use the money for i said do you need to know he said yes so i told him and he said that those people are scam not realizing that they were scammer also so i was arguing with him over the telephone an indian man. I told him to send the money to my actnow card he said that, that will be
$300 i said that i want my money back he said the law enforcement officer are going to come and arrest you if you don't give them $300 so i did not give it to them yet, but i still want my refund back he said we can't give you a refund.

Desired Settlement
All i just want is my $99.00 verification fee back that is all i have ask for and he told me no i can't get that back he did not tell me the reason why i couldn't get it back.

Industry Comparison| Chart

Payday Loans, Advance Fee Loan

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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