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BBB Business Review

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Description

American Asphalt Maintenance, Inc. is a paving contractor which provides asphalt driveway maintenance and construction for residential customers. This company serves the North Shore area of Chicagoland, including Arlington Heights, Bannockburn, Deerfield, Buffalo Grove, Des Plaines, Golf, Glenview, Gurnee, Grayslake, Hainesville, Hawthorn Woods, Highland Park, Kenilworth, Kildeer, Inverness, Lake Forest, Lake Zurich, Libertyville, Lincolnshire, Mount Prospect, Northbrook, Palatine, Skokie, Vernon Hills, and Winnetka. Services available from this company include asphalt driveway removal, asphalt driveway construction, and asphalt driveway repaving.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that American Asphalt Maintenance, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for American Asphalt Maintenance, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on American Asphalt Maintenance, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 01, 2003 Business started: 03/30/1988 Business started locally: 03/30/1988 Business incorporated 03/30/1988 in IL
Type of Entity

Corporation

Business Management
Mr. Robert Morin, President
Contact Information
Principal: Mr. Robert Morin, President
Business Category

Paving Contractors Asphalt Driveway Installation, Paving & Repair Seal Coating Sealing - Pavement Highway, Street, and Bridge Construction (NAICS: 237310)

Alternate Business Names
American Asphalt Maintenance Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.