This Business is not BBB Accredited
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This company's headquarters and company-owned locations throughout the country participate as members of the Better Business Bureau. This means they suppoort the Bureau's services to the public and meet our membership standards.
They have been a System Wide Member since March 2007.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
This business has no rating because complaints against it are handled by another BBB.
The Better Business Bureau Serving Chicago and Northern Illinois does not process any complaints for this company. Any complaints are directed to the BBB of Akron, Ohio for processing.
For a full report, contact the BBB located in Akron Ohio at 330-253-4590 or www.akronbbb.org.
Customer Complaints Summary
BBB Serving Chicago and Northern Illinois no longer processes complaints against this company. Any complaints are directed to BBB serving Akron, OH for processing. For a full report contact BBB located in Akron, OH at (330) 253-4590 or http://akron.bbb.org. Prior to 04/16/2012 this company's complaints were handled locally. The following data represents complaints processed by this BBB prior to 04/16/2012.
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Contact InformationPrincipal: Mr. Craig Cox (CEO)Customer Contact: Mr. Bill Goddard (Director Branch Operations)Mrs. Barbara Hults (Operations Assistant)Ms. Laura Ralich (Operations Assistant)
Patio, Porch & Deck Enclosures, Screen Enclosures, Furniture - Outdoor, Awnings & Canopies, Sunrooms, Windows - Installation & Service, Patio & Deck Builders, Greenhouse Builders
Industry TipsHome Remodeling Contractors