BBB Accredited Business since
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Visit the website for PatioLiving, Inc, to learn more about the company, chat with a representative about patio options, and view their virtual showroom of patio furniture, lounge sets, and accessories.
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A BBB Accredited Business since
BBB has determined that PatioLiving, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for PatioLiving, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 7 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||8|
Type of Entity
Business ManagementMr. Yury Rachitsky, President Alfonso Julien, Ops Manager
Patio Equipment & Supplies Umbrellas Outdoor Kitchens Barbecue Barbecue Equipment & Supplies Furniture - Outdoor Furniture Stores (NAICS: 442110)
Service AreaLocated in Chicago, IL, this company serves customers across the continental US with free shipping to anywhere within the 48 contiguous states.
Products & Services
This company sells patio furniture displayed in their virtual showroom, with thousands of options in a variety of colors, styles, and materials ranging from inexpensive to luxury and high-end. Their products include chairs, tables, lounges, sofas, barstools, swings, umbrellas, heaters, barbeque grills, and lounge beds. Patio accessories available include bars, outdoor fans, outdoor lighting, patio covers, patio cushions, planters, serving carts, storage racks, and waste receptacles.
Furniture material options include aluminum, wrought iron, cast aluminum, wicker, wood, recycled plastic, resin, teak, and stainless steel. A range of styles are available, from traditional wicker or teak furniture, to modern strap and sling furniture, and prices range from under $30 for a couch cushion to $6,000 for a full patio dining set. There are specials available each day for different furniture accessories, and free shipping is available within the continental United States. On their website, there are online chats available to assist customers in finding a patio set that suits their needs, and the company can send out physical fabric swatches to help customers find the upholstery that suits their tastes.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview