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Find a Location

Woodridge Deck & Gazebo Co. has 1 locations, listed below.

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    Business ProfileforWoodridge Deck & Gazebo Co.

    Patios and Decks
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/2010

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Woodridge Deck & Gazebo Co. offers contractors for decks, gazebos and outdoor structures. They offer free estimates and custom designs to fit your style and space.

    Products & Services

    Decks, Gazebos, Pergolas, Screen Rooms

    Business Details

    Location of This Business
    2246 Palmer Dr Ste 101, Schaumburg, IL 60173-3852
    BBB File Opened:
    6/4/1998
    Years in Business:
    26
    Business Started:
    9/29/1997
    Business Started Locally:
    9/29/1997
    Business Incorporated:
    7/11/2003
    Accredited Since:
    9/1/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • Woodridge Builders, Inc.
    Related Businesses
    Business Management
    • Mr. Eric Hoffman, President
    Contact Information

    Principal

    • Mr. Eric Hoffman, President

    Customer Contact

    • Mr. Eric Hoffman, President
    • Ms. Shirielle Williams, Marketing Manager
    Additional Contact Information

    Fax Numbers

    • (847) 590-1877
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/09/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    We had a rear deck installed for $16.994. The deck included lights on top of the railing posts and Woodridge used wiring that was coated with material made out of "Soy" so rodents chew through the wiring. Last year I called them to come fix it and they eventually came and I paid them to do so.The technician told me they have anew kind of wire and that they could replace the existing wiring with a non-soy product and also they could install a rodent barrier. I indicated that I would like that done and I am willing to pay for it. Since then the lights have gone out again. . I have called them at least 6 times over the last year to come out to fix it, but they will not even call me back.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Larry P

    2 stars

    11/18/2023

    Their design, build and construction crew are good. Their follow through on completing the project with the warranty paperwork is poor at best. Numerous communications and promises by the company to provide the completion paperwork yield nothing at one year past the gazebo build completion date. Beyond frustrated at what should be a fairly *********** of the overall project.

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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