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Find a Location

Nu-Again Plus has 1 locations, listed below.

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    Business ProfileforNu-Again Plus

    Patios and Decks
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.64/5stars

    Average of 92 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/2014

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Nu-Again Deck & Fence Renewal Company is a Chicago patio and deck cleaning company which repairs, maintains, and restores fences, decks, patios, and porches. Located in Saint Charles, IL.

    Products & Services

    This company cleans and seals wooden decks, patios, and fences in order to improve their appearance and functionality. When cleaning, a wood specialist will first profile the wood to determine the appropriate pressure and cleaning materials to use. Nu-Again uses more than just high-pressure water treatments to clean decks, as this does not remove mold, algae, or bacteria from the surface. High-pressure treatment is combined with safe chemical treatments to destroy bacteria species and remove dirt and stains. After cleaning, the wood surface is sealed, the nails reset, and the deck is lightly sanded to ensure safe walking and sitting. A three-coat sealing process with an oil finish is also available.

    Nu-Again also cleans and seals brick pavers to restore them to their original condition, as weather conditions can fade the color and texture of brick pavers. In addition to sealing the pavers, the company uses polymeric sand in the joints between pavers; this substance is a strong adhesive and prevents erosion, insect activity, and weed sprouting in between pavers.

    Business Details

    Location of This Business
    1183 Pierson Dr Unit 177, Batavia, IL 60510-1528
    BBB File Opened:
    3/23/2006
    Years in Business:
    28
    Business Started:
    1/1/1996
    Business Started Locally:
    1/1/1996
    Accredited Since:
    5/1/2014
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Nu-Again Plus – Exterior Restoration Services
    • Nu-Again Deck & Fence Renewal Company
    Business Management
    • Mr. Nathan Rothlisberger, Owner/President
    Contact Information

    Principal

    • Mr. Nathan Rothlisberger, Owner/President

    Customer Contact

    • Mr. Nathan Rothlisberger, Owner/President
    Additional Contact Information

    Fax Numbers

    • (630) 513-6915
      Primary Fax

    Phone Numbers

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/03/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I entered into a 3 year contract in the summer of 2020 to have my new deck stained. Do to poor i believe product, they had to come out and redo the stain every year. The last time was this summer and the workmanship and product was unbelievable bad. I tried to contact them by email and registered letter with no response.In addition they told me the last time that only horizontal parts were covered my warranty. any and all vertical deck covering was not warranted, although it was stained by them. I could not find this in any paperwork they provided me.Enclosed are pictures of the deck as it looks after the last warranty application. A portion does look fair..
    Read More

    Customer Reviews

    92 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Karen L

    5 stars

    04/14/2024

    ***************** would recommend them. They do a professional job and followed up when there were scratches on the floor. They did a remarkable job!

    Local BBB

    BBB of Chicago & Northern Illinois

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