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BBB Accredited Business sinceAdditional Locations
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We custom design and build decks, paver patios, pergolas, screened rooms, screened porches, pool decks, spa decks, gazebos, sunrooms, porches, loggias, arbors, outdoor kitchens, outdoor rooms, fire pits, and outdoor fireplaces.
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A BBB Accredited Business since
BBB has determined that Archadeck of Chicagoland meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Archadeck of Chicagoland include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. David Berryhill, Owner Ms. Kristen Berryhill, Vice President
Patio & Deck Builders Deck Builders Hardscapes Patio Builder Patio, Porch & Deck Enclosures Exterior Structures - Gazebos, Arbors, Pergolas Sunroom & Solarium Design & Construction Sunrooms Gazebos Finish Carpentry Contractors (NAICS: 238350)
Products & Services
Archadeck of Chicagoland sells the following brand(s): AZEK, Belgard, TimberTech
Alternate Business NamesIntegrity Enterprises, Inc.
Products & Services
This company offers Archadeck of Chicagoland delivers the service and community commitment of a local, family-owned business backed by the strength of a company that's built over 100,000 outdoor projects since 1980. We offer the opportunity to receive a custom design for a project that complements your home, suits your personal tastes, and meets your functionality needs. For 10 years Archadeck has been the premier builder of outdoor living spaces in Chicagoland area. Archadeck specializes in the custom design and construction of Decks, Screen Porches, Paver Patios, Front Porches, Sun rooms, Gazebos, and Pergolas throughout Chicagoland.
We invite you to call for a free design consultation. We begin the consultation with a brief conversation on the phone. If we both agree that a personal consultation is appropriate we'll show you past projects, discuss your needs and tastes, explain your construction material options (including the new, low-maintenance wood alternatives), talk about costs, and measure and photograph your home/lot.
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
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BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
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What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
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Additional Phone Numbers
- (630) 505-7688(Phone)
- (708) 873-1990(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.