This business is not BBB accredited.Additional Locations
518 Princeton Ln, Deerfield, IL 60015
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for The Party Dress include:
- 15 complaint(s) filed against business
- Failure to respond to 9 complaint(s) filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for The Party Dress include:
- Length of time business has been operating
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||13|
|Total Closed Complaints||15|
Additional Complaint Information
A recent review of complaints filed with the BBB of Chicago & Northern Illinois against The Party Dress delineates a pattern of consumer allegations.
In their complaints, consumers allege that the company took payment on an order, but failed to deliver the ordered merchandise. Consumers further allege that, when inquiring about these orders, the company was unable to provide them with tracking numbers, and frequently stopped answering their calls and e-mail inquiries all together.
Further complaints allege that the company shipped them a partial order, but was unable to provide them with the rest of the ordered and paid for goods.
To date we have not heard back from the company regarding the pattern of consumer allegations. The BBB will continue to monitor complaints, but advises any consumer to be aware of this business and the pattern of consumer allegations.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|