BBB Accredited Business since

The Shred Authority

Phone: (312) 842-2900 Fax: (312) 842-8330 4101 W. 124th Place, Alsip, IL 60803

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The core competency of The Shred Authority is the secure destruction and storage of sensitive documents and other confidential items for corporate and residential customers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Shred Authority meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Shred Authority include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on The Shred Authority
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 04, 2006 Business started: 01/01/2002 Business started locally: 01/01/2002 Business incorporated 12/02/2005 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ken Williams, Owner Mr. John Landry, Vice President, Sale & Marketing
Contact Information
Customer Contact: Mr. John Landry, Vice President, Sale & Marketing
Principal: Mr. Ken Williams, Owner
Number of Employees


Business Category

Paper & Document Shredding Office Records - Destruction Storage - Data Recycling Services Recycling - Computers & Other Electronics Identity Theft Protection & Prevention Services All Other Support Services (NAICS: 561990)

Alternate Business Names
Chicago Shred Authority Renard Limited dba The Shred Authority
Additional Information

Chicago Shred Authority has requested that before filing a BBB complaint, consumers contact Ken Williams, President and CEO, at or 312-842-2900.

Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Chicago Shred Authority will resolve the matter for you in an expedient manner.

Products & Services

The Shred Authority provides document and data destruction and storage services to assist our customers in meeting Privacy Rule requirements.

Customer Review Rating plus BBB Rating Summary

The Shred Authority has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 4101 W. 124th Place

    Alsip, IL 60803 (312) 842-2900


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.