Business ProfileforShred-It, a Stericycle Company

I don't even understand how this is such a well-known and popular company. I reached out to schedule a one-time shredding service and it took almost a whole month for them to even SCHEDULE me (as in even contact me to set up a pickup time, not to just wait for the service) AFTER I paid! I reached out multiple times after handing over my company credit card information and not ever did someone reach out to me and schedule a pick. And yes, this is something they are supposed to do on their end. I eventually called and got it scheduled, but vowed to not use the company again. Some ** manager reached out to me and gave me some excuse, so I decided to just make it simple and reach out to them a few months later when I needed the service again. I figured it was a one time flop and since a manager contacted me about the issue, also figured it would be corrected going forward... WRONG. Dead wrong. Again, I've handed over credit card information and still have not heard from "scheduling" and it's been almost three weeks. I even called the ** number and spoke to someone and she STILL couldn't just schedule it herself. I was again told that someone would reach out to me. Obviously that still hasn't happened. The company is screaming SCAM.

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