BBB Business Review

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This business is not BBB accredited.

Federal Record Storage Company

Phone: (815) 464-6363 Fax: (815) 464-0006 View Additional Phone Numbers 9303 Gulfstream Rd, Frankfort, IL 60423 View Additional Web Addresses

Click for BBB Rating on Federal Record Storage Company

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Federal Record Storage Company. BBB of Central Illinois has the full report as that BBB handles all complaints for Federal Record Storage Company.

Additional Information

BBB file opened: September 12, 2007 Business started: 01/01/1913 Business started locally: 01/01/1913
Business Management
Mr. Jeff Svihra, General Manager
Contact Information
Principal: Mr. Jeff Svihra, General Manager
Business Category

Paper & Document Shredding Business Services - General Document Imaging & Storage Document Indexing & Scanning Document Imaging & Scanning Service Identity Theft Protection & Prevention Services All Other Support Services (NAICS: 561990)

Alternate Business Names
Allied Van Lines Federal Federal Brokerage, LLC Federal Companies Federal Logistics Federal Motorcycle Transport Federal Warehouse Companies The Federal Companies Virtual Cloud Solutions, LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.