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BBB Business Review

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BBB Accredited Business since

Preferred Painting & Decorating, Inc

Phone: (630) 440-6248 931 W 75th St STE 137, Naperville, IL 60565

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Preferred Painting Inc is a painting contractor that provides interior and exterior painting service to both residential homes and commercial businesses. This company is located in Naperville, IL, and serves the western Chicago suburbs including Aurora, North Aurora, Batavia, Downers Grove, Oak Brook, Wheaton, Carol Stream, St Charles, Geneva, Elmhurst, Cicero, Schaumburg, Elgin, Romeoville, Plainfield, Joliet, Lockport, Orland Park, Oak Lawn, Oswego, Yorkville, Crest Hill, Shorewood, New Lenox, Elburn, Kaneville, Big Rock, Plano, Blue Island, and Hoffman Estates. This business provides painting contracting services including interior and exterior painting, trimming work, drywall repair, plastering, texture and stucco, paint removing, faux finishing, commercial painting, pressure washing, and deck cleaning an treatment.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Preferred Painting & Decorating, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Preferred Painting & Decorating, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 18, 2003 Business started: 05/01/1988 in IL Business started locally: 05/01/1988 Business incorporated 10/30/2003 in IL
Type of Entity


Business Management
Mr. Derrick Fairbanks, Owner
Contact Information
Principal: Mr. Derrick Fairbanks, Owner
Business Category

Painting Contractors Painting - Faux Finishing Commercial Painting Contractor Painters - Commercial or Residential Industrial Painting Wallpaper Removing Wallpaper Hangers Drywall - Inspectors Pressure Washing Deck Cleaning and Treatment Custom Tile Painting Contractors-Drywall / Plastering Contractors - General Drywall Contractors Drywall Taping and Texturing Paint Removing Painting and Wall Covering Contractors (NAICS: 238320)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.