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BBB Business Review

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BBB Accredited Business since

Orland Painting Decorating

Phone: (708) 415-2290 8632 W 144th St, Orland Park, IL 60462

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Orland Painting & Decorating Services LLC is a painting contractor which provides a variety of services in addition to interior and exterior painting for residential and commercial customers, such as driveway sealing and plaster repair. Located in Orland Park, IL, this company serves the southern suburbs of Chicago, including Tinley Park, Oak Forest, Frankfort, Mokena, Homer Glen, Palos Heights, Palos Hills, Worth, Frankfort Square, New Lenox, Joliet, Markham, Hazel Crest, Homewood, Flossmoor, Hickory Hills, Oak Lawn, Burr Ridge, Lockport, Fairmont, Crest Hill, Bolingbrook, Romeoville, Manhattan, Olympia Fields, Matteson, Justice, Countryside, Willowbrook, and Woodridge. The company has been in business since 2012 and is owned by Bob Kwak, who has over 25 years of experience in the painting and decorating industry. The company is a registered dealer of Behr, Benjamin Moore, and Glidden products.

Services provided by this company include appliance refinishing, bathtub and sink refinishing, driveway sealing, drywall finishing, epoxy garage floor coating, fence and deck creation and power washing, garage floor pouring, interior and exterior finishing, light carpentry, painting (including Valspar paint) and decorating, plaster repair, drywall repair and installation, staining and painting, wallpaper installation and removal, and wood finishing and repair. The company provides senior discount. This company is an EPA Lead-Safe Certified Firm, meaning that none of the products they use contain lead and homeowners can be assured of the safety of the services being provided.

Visit the website for Orland Painting & Decorating Services LLC to learn more about the services available from this company, read testimonials from their former customers, and contact the company to discuss a potential project.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Orland Painting Decorating meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Orland Painting Decorating include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Orland Painting Decorating
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 24, 2014 Business started: 06/18/2012 Business started locally: 06/18/2012 Business incorporated 06/18/2012 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Rob Kwak, Member
Contact Information
Principal: Mr. Rob Kwak, Member
Business Category

Painting Contractors Patio & Deck Builders Deck Builders Deck - Repair Plastering Contractors Wallpaper Removing Wallpaper Hangers Bathtubs & Sinks - Repair & Refinish Bathtub Refinishing Wood Finishing Wood Preserving Fence Contractors Fence Staining Interior Decorators & Designers Exterior Designers Driveway Installation, Paving & Repair Interior Finishing Deck Cleaning & Sealing Contractors-Drywall / Plastering Carpenters Drywall Contractors Floors - Garage Painting and Wall Covering Contractors (NAICS: 238320)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.